Suzanne Allswang

I am writing to commend the amazing service recently offered to my mom and myself as we embarked upon a much-anticipated journey to New York City, London and Paris – celebrating my 30th birthday and my mom’s first visit to all of these cities! Contacting your agency was a given, as I am also in the travel industry, and I know one of our mutual clients (KMD Architects) has always been incredibly pleased with your service and professionalism.

Using your online tool to find an agent experienced in Europe, I contacted Suzanne Allswang. She has been nothing short of perfection, and I honestly don’t know how I could have planned this trip without her.

Some of the highlights of working with Suzanne:
- Immediate and efficient response to my query and an instant quote
- Very timely follow up to ensure we received our tickets and itinerary (she booked us in excellent seats on all flights & train, she really knows the lay of the land)
- Knowledgeable assistance with trip insurance
- Additional follow up ensuring we booked a Eurostar reservation & received those tickets in a timely manner (which I had nearly forgotten about until her email!)
- Extra nuggets of information I know we wouldn’t have received elsewhere: restaurant recommendations, general tips on each city, personal favorites after reviewing our sightseeing itinerary.

I highly commend the service of Suzanne, as I realize that this was very above and beyond the norm. She has already checked in with me to see how the trip went and to offer assistance in the future!

You have a gem on your hands.

Most hospitably,

Thank you for all your help in making this our best trip ever and a great way to celebrate 20 years of marriage!

I can't tell you how much easier you have made my life these last couple of years. I appreciate your kind spirit, your quick, thorough follow up and follow through, and your patience. You are great and so easy to work with! Thanks again!!!

Thank you soooooooo much for everything! You're the BEST!