Suzanne Allswang

I am writing to commend the amazing service recently offered to my mom and myself as we embarked upon a much-anticipated journey to New York City, London and Paris – celebrating my 30th birthday and my mom’s first visit to all of these cities! Contacting your agency was a given, as I am also in the travel industry, and I know one of our mutual clients (KMD Architects) has always been incredibly pleased with your service and professionalism.

Using your online tool to find an agent experienced in Europe, I contacted Suzanne Allswang. She has been nothing short of perfection, and I honestly don’t know how I could have planned this trip without her.

Some of the highlights of working with Suzanne:

• Immediate and efficient response to my query and an instant quote
• Very timely follow up to ensure we received our tickets and itinerary (she booked us in excellent seats on all flights & train, she really knows the lay of the land)
• Knowledgeable assistance with trip insurance
• Additional follow up ensuring we booked a Eurostar reservation & received those tickets in a timely manner (which I had nearly forgotten about until her email!)
• Extra nuggets of information I know we wouldn’t have received elsewhere: restaurant recommendations, general tips on each city, personal favorites after reviewing our sightseeing itinerary.
  

I highly commend the service of Suzanne, as I realize this was above and beyond the norm. She has already checked in with me to see how the trip went and to offer assistance in the future! You have a gem on your hands.

Most hospitably,