Business Travel Services

• Dedicated Client Service Manager to define the parameters of your travel needs and develop a travel policy – one point of contact for all matters
• Monthly and quarterly management meetings with your Client Service Manager for consistent communication
• Automated Quality Control Checks to ensure accuracy, travel policy compliance and lowest fares (benchmarked savings of 25-30% with existing clients)
• Database of individual traveler profiles for efficiency and accuracy with each reservation
• International rate and support desk
• Quarterly newsletter highlighting travel trends

We can provide full service from our corporate locations or on-site travel planners to best meet your particular requirements.

On-Site Travel Office and Staff
Keep travel management close to home with your own dedicated on-site travel office. On-site service gives your travelers access to optimum travel services.

• Achieve efficiency by combining your travel arranger and consultant functions into one
• Gain a relationship that promotes an intimate understanding between our travel consultants and your corporate culture

Full Service
Outsource your travel services to us. With the help of our cutting-edge technology our travel consultants deliver a full range of travel services:

• Dedicated travel consultant and back-up staff to handle all your travel needs
• Efficient and stress-free communication
• Expedite your travel efficiency with travel professionals who know your company and your travelers' needs
• Service assistance from multiple agents when you need it
• Worldwide 24/7 emergency service

• Web site for reservations/itineraries, frequent flyer status, vacation specials, travel resources, discounted hotel accommodations
• Internet fare benchmarking through Agentware
• Self-Booking Technology: If your company’s travel needs include a high volume of simple round-trip domestic travel, our online service solution may be all you need. Travelers make their own reservations 24/7. ResX manages travel policy guidelines. Our travel consultants process all reservations for quality control
• Agency-Supported Travel Management Services – at reduced fees

• Nationwide travel supplier discounts
• Guaranteed lowest available airfares
• Worldwide hotel discounts up to 50% with hotel blocked space
• Customized car rental programs with substantial discounts
• VIP services and upgrades
• Meeting and incentive services and event planning
• Comprehensive vacation planning department

You need accurate and detailed accounting information. Our Management Information System division provides up-to-the-minute management reports, giving you tight control over your travel expenditures.

• Benefit/Savings - summary of current period and year-to-date “above and beyond” savings
• Web-based Reporting - access to reports online 24/7
• Credit Card Reconciliation - diskette or electronically
• Annual Executive Travel Summary - overview of year-to-date travel expenditures
• Customized Management Reports - including department, cost center, business unit breakouts and summaries
• XML Datafeeds and online invoice retrieval

• Travel management business plans
• Air Activity - shows every trip per traveler and determines which individuals could have received lower airfares
• Hotel Activity - information on hotel use and rate paid by traveler and property
• Car Activity - car booking information by traveler per trip