"We were due to leave for Nassau and the Atlantis Hotel. Watching the path of Hurricane Frances, Judy was concerned about our vacation. Delta hadn't cancelled their flights, but even if we could get there, would the Atlantis be able to provide a proper vacation experience? Judy found out that all the hotel guests had evacuated their rooms and were in a conference room waiting for the storm to pass, but the Atlantis wouldn't honor a cancellation within 14 days of arrival.

That’s when Judy went to bat for us. On the day prior to our scheduled departure, she was able to credit our trip and re-book us at a resort in Cancun. Needless to say, we were thrilled. I just want you to know how much I truly appreciated Judy’s support with this booking. It is SO refreshing to feel like we are dealing with a "partner" in travel."